Troubleshooting

Troubleshooting steps

Computer Troubleshooting
Make sure your operating system is updated Automatically sync your system time Disable all add-ons, extensions and VPN Clear browser cache Try a new br...
Wed, 13 Sep, 2023 at 11:59 AM
Mobile Troubleshooting
See if there's any update for your device and the game Check if you have enough free memory and device storage, if not try cleaning some contents Ens...
Wed, 13 Sep, 2023 at 11:59 AM
Mobile Connection
Avoid playing in underground areas or when you are on the move Turn off Bluetooth Turn off any open background applications Don't play on Low Power ...
Wed, 13 Sep, 2023 at 11:51 AM
Mobile Cache
Crashing or lagging problems are closely related to devices or are caused by a lack of memory, to help you improve your gameplay, follow these steps: S...
Wed, 13 Sep, 2023 at 3:16 PM