Crashing or lagging problems are closely related to devices or are caused by a lack of memory, to help you improve your gameplay, follow these steps:


  • See if there's any update for your device and the game
  • Check if you have enough free memory and device storage, if not try cleaning some contents
  • Ensure you're using a good internet connection, we advise using a private network
  • Clean your mobile store application cache for Google, Apple here, or Samsung here
  • Delete and reinstall the game