At FRVR, we aim to provide a fair gaming environment and understand that sometimes account access issues can occur.

If you need to recover your account, here's a step-by-step guide to help you through the process.

Key Points Before You Begin

  • Permanent Bans: If your account was permanently banned due to violations like the use of cheats or unauthorized software, recovery might not be possible.

  • Proof of Purchase: Essential for verifying your identity and the ownership of the account. This includes images or screenshots of receipts, transaction IDs, or any official email confirmation related to purchases on the account.

Required Information

For us to assist you effectively, please provide the following:

  • Username: The name associated with your account.
  • Ban Error Code: If applicable, such as 0x1, 0x2, etc.
  • VPN/Proxy Usage: Confirmation whether you've used any VPN or proxy services.
  • Cheating/Hacking History: Any past incidents where cheats or unauthorized scripts were used.
  • IPv4 Address: Your current IP address, accessible here.

Account Recovery Process

  1. Submit Your Information: Provide all the necessary details via our support channel.
  2. Review Process: Our team will review the provided information against our records.
  3. Outcome: You will receive a communication regarding the status of your recovery request.

Policies to Understand

  • No Exceptions for Cheats: Accounts flagged for cheating are usually beyond recovery.
  • KPD Officer and Evidence Privacy: Specifics of the moderation process and evidence are confidential.

Additional Information

  • Response Time: Recovery reviews can take up to two weeks depending on the case complexity.
  • Creating a New Account: If recovery isn't possible, you may start anew once any connection ban is lifted.

Contact Support


How to Proceed if You Need Further Assistance:

If the information provided above doesn’t fully address your concerns, or if you need to contact our support team directly:

  1. Click on "Not helpful" at the bottom of this article.
  2. This action will direct you to a contact form where you can detail your issue further for personalized assistance.


Thank You for Playing Krunker